Administration + Settings

Overview

The Administration tab is where you configure the scoring and weighting rules that determine how vendor match percentages and overall scores are calculated in your project. It also gives you visibility into the status of background processing jobs running in the platform.

To access the Administration tab, open your project and click Administration in the top navigation bar. The tab contains two sub-tabs:

Sub-tab	What you configure	Use it when…
Weighting	Scoring scale, star ratings, section weights, department weights	Setting up or adjusting how vendor scores are calculated
Jobs	Read-only — view background job statuses	Checking whether an export or process has completed

📌 Note: The weights and scoring scale you configure here directly affect the match percentages and scores shown when evaluating vendors. Set these up before scoring begins to ensure your results are meaningful.

Weighting

To reach the Weighting sub-tab, click Administration in the top navigation bar, then select Weighting. This is where you define the rules that govern how vendor responses are scored and how those scores are weighted across sections and departments.

The Weighting sub-tab contains four configurable settings:

Scoring Scale

The Scoring Scale sets the maximum score you can award a vendor for any individual response. For example, setting the Scoring Scale to 10 means you will score vendor responses on a scale of 0 to 10.

Navigate to Administration > Weighting
Locate the Scoring Scale field
Enter the maximum score value you want to use — for example, 10 or 5
Click Save to apply your changes

💡 Tip: Choose a scoring scale that gives evaluators enough granularity to differentiate between vendors. A scale of 1–5 works well for straightforward projects; 1–10 is better when nuanced comparison is important.

Stars

The Stars setting defines the star rating scale used to rank the importance of individual requirements. Stars act as a priority indicator — each star level represents a different tier of importance.

Example with Stars set to 3:

1 star = Nice to have
2 stars = Should have
3 stars = Must have

Navigate to Administration > Weighting
Locate the Stars field
Enter the maximum number of stars you want to use
Click Save to apply your changes

💡 Tip: Define what each star level means for your team before you begin building requirements, and share that definition with all evaluators. Consistent star usage ensures your scoring reflects true business priority.

Section Weighting

Section Weighting lets you control how much each requirement section contributes to a vendor's overall score. Assign higher weights to the sections most critical to your project decision.

Navigate to Administration > Weighting
Locate the Section Weighting area — you will see a list of each requirement section in your project
Enter a weight value for each section
Click Save to apply your changes

📌 Note: Olive normalises weight values, so they do not need to add up to exactly 100. What matters is the proportion between sections. For example, if Security is your primary concern, a Security weight of 40 and a Reporting weight of 10 correctly reflects that Security is four times more important — regardless of what other sections are set to.

Department Weighting

Department Weighting lets you control how much each department's evaluation contributes to the overall vendor score. Increase a department's weight when that team has primary decision-making responsibility for the project.

Navigate to Administration > Weighting
Locate the Department Weighting area — you will see a list of departments involved in the evaluation
Enter a weight value for each department
Click Save to apply your changes

💡 Tip: If all departments should carry equal influence, assign them the same weight. If certain departments — such as IT or Legal — are the primary decision-makers, increase their weight accordingly.

Figure 1: The Weighting sub-tab — configure Scoring Scale, Stars, Section Weighting, and Department Weighting

Jobs

To reach the Jobs sub-tab, click Administration in the top navigation bar, then select Jobs. This sub-tab gives you visibility into the background jobs running in your project — automated platform processes such as exports, score calculations, and data processing tasks.

Background Job Statuses

The Background Jobs table lists every job associated with your project and shows its current status. Use the table below as a quick reference:

Status	What it means	What to do
Running	The job is currently being processed	Wait and refresh the page
Pending	The job is queued and waiting to start	Wait — it will start shortly
Complete	The job finished successfully	Download or access your output
Failed	The job encountered an error and did not complete	Contact your Olive administrator before retrying

How to filter the jobs list

Navigate to Administration > Jobs
Click the filter icon next to the Status column header
Select one or more statuses — Running, Complete, Failed, and/or Pending

The table updates to show only jobs matching your selected filters.

Figure 2: The Jobs sub-tab — monitor background job statuses and filter by Running, Complete, Failed, or Pending

💡 Tip: Check the Jobs sub-tab after triggering an export or scoring recalculation. Wait until the job shows Complete before downloading any related output.

⚠️ Important: If a job shows a Failed status, do not attempt to re-trigger the process immediately. Note the job details and contact your Olive administrator so the issue can be investigated before you retry.

What's Next?

Once your Administration settings are configured, you're ready to start evaluating vendors. Here's the recommended setup order:

Set your Scoring Scale and Stars before evaluators start scoring responses
Configure Section and Department Weighting to reflect your project's priorities
Share what each star level means with your team so everyone evaluates consistently
Use the Jobs tab to confirm any exports or background processes have completed successfully

For additional support, contact your Olive administrator or reach out to the Olive support team through your organisation's support channel.